Support Policy

Return and Refund Policy

Effective Date: 01-05-2024

Thank you for choosing to shop with https://flickere.com.bd

If, for any reason, you find yourself dissatisfied with your purchase, we encourage you to familiarize yourself with our return and refund policy outlined below. This Return and Refund Policy has been crafted using the Terms Feed Return and Refund Policy Generator.

1. Applicability

This policy applies to all products purchased from us.

2. Interpretation and Definitions

Interpretation:

Terms with initial capitalization bear specific meanings as defined herein. These definitions remain consistent whether in singular or plural form.

Definitions:

For the purposes of this Return and Refund Policy:

- "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to https://flickere.com.bd/Company-legal-information.

- "Goods" refers to the items available for purchase on our Service.

- "Orders" denote your requests to purchase Goods from Us.

- "Service" refers to the Website.

- "Website" refers to flickere Outfit, accessible from www.flickere.com.bd.

- "You" means the individual or entity accessing or using the Service, or the legal entity on whose behalf such individual accesses or uses the Service.

3. Your Order Cancellation Rights

You reserve the right to cancel Your Order within 14 days without providing any reason.

The cancellation deadline is 14 days from the date of receiving the Goods or from the date a third party you have designated, other than the carrier, takes possession of the delivered product.

To exercise Your right of cancellation, you must provide Us with a clear statement of your decision through one of the following means:

- By visiting this page on our website: https://flickere.com.bd/About-Us

- Please don't hesitate to contact us at hello@flickere.com.bd if you have any questions regarding our return and refund policy.

We will reimburse You within 14 days from the day We receive the returned Goods, utilizing the same payment method used for the Order, without any additional fees incurred by You.

4. Conditions for Returns

For Goods to be eligible for return, they must meet the following criteria:

- The Goods were purchased within the last 14 days.

- The Goods are in their original packaging.

Certain Goods are ineligible for return, including but not limited to:

- Items made to Your specifications or personalized.

- Goods unsuitable for return due to their nature or rapid deterioration.

- Items ineligible for return due to health protection or hygiene reasons, if unsealed after delivery.

- Goods that, after delivery, have been inseparably mixed with other items.

We retain the right to decline returns of merchandise that fails to meet the aforementioned conditions, at our sole discretion.